General Information About Ordering and Lead Time
Ordering -Please contact the Richfield Building Supply Co.,Ltd. showroom or authorized Richfield Building Supply Co.,Ltd. distributor nearest you to order the products shown in thiscatalogue. For the location of a Richfield Building Supply Co.,Ltd. showroom or distributor in your area please call 00852-28082618 or go to www.kanstone.com
Quantities ˇV Your interior designer or tile setter should provide you with quantities for the purpose of ordering. While Richfield Building Supply Co.,Ltd. sales representatives are available to help design your installation and to help estimate quantities, we cannot be responsible for final figures. We recommend that you order 5 to 10% extra to use for cuts and attic stock. Proper quantities are essential because we cannot guarantee color matching from shipment to shipment.
Lead Time ˇV While most of the products in this catalogue are inventoried in our warehouses, we cannot guarantee that all products will be in stock at any one time. Please place your orders as far in advance as possible to ensure your material will be available when you need it. If a product is out of stock when you order, a Richfield Building Supply Co.,Ltd. sales representative will be able to provide you with an expected delivery date. Depending on the source of the material, this lead time can range from 14 to 120 days.
Printing Disclaimer
We have represented the color and character of the products in this catalogue as accurately as possible, but due to the inherent nature of the photographic and printing process, there may be some variation in the colors or textures of the actual product from what appears on the printed page. Always contact a Richfield Building Supply Co.,Ltd. showroom or an authorized Richfield Building Supply Co.,Ltd. for current samples before ordering.
Size Disclaimer
All sizes listed in this catalogue are nominal. For specification purposes, please phone a Richfield Building Supply Co.,Ltd. showroom, or request a current sample.
CONDITIONS OF SALE
• Richfield Building Supply Co.,Ltd. provides product information and information concerning certain installation procedures and maintenance practices to assist its customers in making selection, usage, installation, and maintenance decisions. It is the responsibility of the customer and or the customer's installer to prepare any blending requirement to meet the owner/ customers approval. The customer's selection and usage of Richfield Building Supply Co.,Ltd. products and the installation procedure and maintenance practice employed are outside the direction and control of Richfield Building Supply Co.,Ltd. and are strictly and completely the choice and responsibility of each customer. Richfield Building Supply Co.,Ltd. does not warrantee any product for any specific use nor any installation procedure or maintenance practice. Richfield Building Supply Co.,Ltd. expressly disclaims all claims asserted after customer installation or usage of Richfield Building Supply Co.,Ltd. products.
• Prices
Richfield Building Supply Co.,Ltd. reserves the right to change its prices, terms and conditions of sale without notice. All prices are F.O.B. Richfield Building Supply Co.,Ltd. warehouse unless otherwise quoted.
• Terms
Sales are made on a cash basis only unless prior ˇ§Special Termˇ¨ status has been arranged with our credit department. When the credit is granted, terms are 10 days net.
• Delays
We are not be responsible for delay caused by strikes, catastrophes, or other delays which are beyond our control.
• Natural Stone Characteristics Disclaimer.
Stone is a product of nature and no two pieces of stone are exactly alike. Every piece of stone has unique natural variations, markings, shadings, and inclusions which can include fissures, pits, open or dry seams, fossils or glass veins and differ in regard to moisture absorption, surface finish, texture and coefficient of friction. These are not defects but rather inherent characteristics of stone products, which may require periodic maintenance. All stone tiles and products should be sealed with a penetrating sealer prior to grouting to prevent the grout from staining the stone. It is further recommended that stone products be resealed as part of normal maintenance procedures.
• Inspection Requirement.
It is the responsibility of the customer, the customer's representatives, general contractor, subcontrators, installer and any person responsible to the owner regarding the installation of the product or the finished product, to inspect each Richfield Building Supply Co.,Ltd. product upon delivery to the job site. All merchandises should be checked in and inspected immediately upon delivery, using the Richfield Building Supply Co.,Ltd. packing list sent with the merchandise, to insure the delivery of all listed items and the absence of damage. All claims of damage must be reported by facsimile transmission within 48 hours of delivery to the delivery carrier and to Richfield Building Supply Co.,Ltd. Do not return merchandise without strictly complying with the Return Merchandise Policy set forth below.
